iPhone 14 frozen screen tried click up and down then hold start button. No response even after apple logo appears

frozen iPhone 14 won’t respond after pressing up/down button and holding on until apple appears. Apple I let go of button and Home Screen appears. Still frozen

iPhone 14

Posted on Apr 24, 2023 7:16 AM

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1 reply

Apr 24, 2023 7:34 AM in response to avalyn148

If you already tried (to no avail) these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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iPhone 14 frozen screen tried click up and down then hold start button. No response even after apple logo appears

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