Hey! Please help my Iphone is stuck on apple logo for past 3 days. We tried connecting to mac laptop and tried updating but it times out after 15 minutes and is not updating. I don't want to factory reset my phone. Please fix this for me.
iPhone 11, iOS 14
Force restart:
Force restart iPhone - Apple Support
If that fails:
If your iPhone or iPad won't update - Apple Support
If that fails, factory reset.
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
It seems there are no backups here, so the factory reset sequence might be able to get a backup.
Force restart:
Force restart iPhone - Apple Support
If that fails:
If your iPhone or iPad won't update - Apple Support
If that fails, factory reset.
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
It seems there are no backups here, so the factory reset sequence might be able to get a backup.
sania_K wrote:
I don't want to factory reset, will loose all my pictures and data. Is there no other way Apple help line can fix this issue?
Follow the steps in the linked documents.
If the reload without a reset performed from Mac or Windows is unavailable or does not work, then the iPhone will need a reset. Any photos not in iCloud Photos or stored elsewhere will be reset.
There was no time to create backups.
iCloud backups can happen nightly, and backups to Mac or Windows can happen whenever connected.
The only way to mark data as being valuable is with backups.
Please respond its been 3 days now.
Already tried this a million times. Doesn't work now
sania_K wrote:
Already tried this a million times. Doesn't work now
Factory reset and reload, then.
And yes, the time for creating backups was before the problem arose.
I don't want to factory reset, will loose all my pictures and data. Is there no other way Apple help line can fix this issue? There was no time to create backups.
Hey! My phone is stuck on apple logo. I tried updating and following the steps mentioned but its not working.
