Just purchased new MacBook M2. OS updated to latest Ventura 13.3.1
Went to Office setup, downloaded product using key, and got OfficeSetup.exe. Problem is file will not open or launch.
Where do I go from here?
MacBook Air, macOS 13.3
Well, it seems unlikely that you got a file ending in .exe from Apple as such a file won't run on a Mac. If you bought the software through Apple, you would have downloaded it from the App Store and wouldn't have needed a product key as far as I know.
But, if you have a product key, what you would need to do is go to the Microsoft website and download the software for a Mac, not a PC. You might start here:
Well, it seems unlikely that you got a file ending in .exe from Apple as such a file won't run on a Mac. If you bought the software through Apple, you would have downloaded it from the App Store and wouldn't have needed a product key as far as I know.
But, if you have a product key, what you would need to do is go to the Microsoft website and download the software for a Mac, not a PC. You might start here:
I purchased the software from apple during the purchase of the MacBook. I got an installer key which I used and a download exe file was put on the laptop. Now the key has been used and dead. and I have a .exe file.
Well I went to the second link and downloaded the latest installer package and it successfully worked. MS recognized my purchase I guess and once I signed in it was done and all functioning.
I want to thank you both for responding so quickly and helping me resolve this. Thanks both of you!!!
As IdrisSeabright noted, an .exe file is useless. That's a Windows program/app.
The key is not dead. You can always use your key to install the software, which you couldn't have possibly done yet since you haven't acquired a Mac installer. A download of a Windows version installer is just that. A download. It doesn't count for anything since you haven't attempted to activate the suite with the key yet.
Click on my link above and download the April 11, 202316.72 (23040900) installer. Assuming you didn't purchase the Teams version, it would be the Office suite (without Teams) link. Or, since I just copied the link into my post, you can click this one.
Edit: Heh-heh! You posted again while I was typing. Good to hear you've solved the issue.
The key should not be "dead". You should be able to re-download the correct version of the software and use the key to activate it.
ETA - You posted while I was off doing something else. I'm so glad to hear you got it sorted out.
Best of luck.
MS Office was purchased through Apple
As another option to IdrisSeabright's link, you can always download the latest release installers here:
https://learn.microsoft.com/en-us/officeupdates/update-history-office-for-mac
Wonderful folks. You made my day!!!
You gotta have a Mac compatible program which no .exe is ... they're Windows.
I suggest MS office for Mac or FreeOfficer for Mac.
MS Office Home & Student OfficeSetup.exe will not open
