Why air drop is not working in my iPhone

Why air drop is not working in my I phone ? I am not able to send and receive photos and files

Posted on Apr 24, 2023 2:40 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2023 2:49 PM

Hi shameer250,


The first place to start with regard to AirDrop is How to use AirDrop on your iPhone or iPad. There are several items to confirm before using the service:


"Before you begin

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you're in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file."


as well as instructions on how to use AirDrop:


"How to use AirDrop

  1. Open an app, then tap Share or the Share button . If you share a photo from the Photos app, you can swipe left or right and select multiple photos.
  2. Tap the AirDrop button.
  3. Tap the AirDrop user that you want to share with. Or you can use AirDrop between your own Apple devices. If you see a red numbered badge on the AirDrop button, there are multiple devices nearby that you can share with. Tap the AirDrop button, then tap the user that you want to share with. Learn what to do if you don't see the AirDrop user or your other device."


If those do not address your concern, providing additional details such as what you see when attempting to use the service, any error messages displayed, etc may help future replies.


Regards.

2 replies
Question marked as Top-ranking reply

Apr 26, 2023 2:49 PM in response to shameer250

Hi shameer250,


The first place to start with regard to AirDrop is How to use AirDrop on your iPhone or iPad. There are several items to confirm before using the service:


"Before you begin

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you're in their Contacts, they need to have your Apple ID's email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file."


as well as instructions on how to use AirDrop:


"How to use AirDrop

  1. Open an app, then tap Share or the Share button . If you share a photo from the Photos app, you can swipe left or right and select multiple photos.
  2. Tap the AirDrop button.
  3. Tap the AirDrop user that you want to share with. Or you can use AirDrop between your own Apple devices. If you see a red numbered badge on the AirDrop button, there are multiple devices nearby that you can share with. Tap the AirDrop button, then tap the user that you want to share with. Learn what to do if you don't see the AirDrop user or your other device."


If those do not address your concern, providing additional details such as what you see when attempting to use the service, any error messages displayed, etc may help future replies.


Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why air drop is not working in my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.