I have sent an email and the receiver says it contained a virus. How do I scrub my phone and ipad

Having an active virus in an iPhone is extremely unusual, and Apple has a number of measures within their software to reduce the risk. However, it is possible that you are simply forwarding something like an attachment which you have received in another email. It is also possible this is a false detection of a perfectly innocent file. With this in mind I would start by asking them to upload the suspect file to Virus Total for independent analysis and confirmation.

https://www.virustotal.com/

If this is confirmed as a genuine virus or other malware you would need to consider how to remove it. Please post back with more detail if this becomes necessary and you need more advice.

muguy wrote:

There are no viruses that can infect and propagate on an iDevice; there is nothing to clean.

That is a very brave statement, and I wouldn't want to risk a Beer Bet that it will always be true.

You should also consider the possibility the OP is using the term virus rather loosely to describe some other kind of malicious content, not self-replicating like a true virus but still detected by others using their "Anti Virus" software. It could even be something embedded in an email attachment which is harmless to an Apple device but a risk to a different architecture.

Based on what you say, you probably don't need to do anything. If it is not in your "Sent" mailbox it is highly likely a Bad Guy has spoofed your email address as sender and it is nothing to do with you.

The Bad Guy would have been successful to download some victim's Contacts list, and will be working their way through the contacts sending from each one in turn to everyone else in the list. This has been a common tactic with spammers for a number of years, so it looks like the spam or malicious email came from a known friend - less risk it will get careful checking by the recipient and with luck they might click the Phishing attachment.

There are no viruses that can infect and propagate on an iDevice; there is nothing to clean.