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What to do if my airpods are showing not genuine

Earlier it was genuine but now its showing not genuine and not connecting to my iphone 13. How do i connect my airpods??

AirPods (2nd generation)

Posted on Apr 25, 2023 10:03 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2023 10:51 AM

Hey prateek2002,


If your AirPods Pro 2 are showing as a non-genuine Apple product then there is a possibility that they are counterfeit. Unfortunately there are a lot of fake AirPods out there, and I myself have gotten scammed before.


Here is an Apple Support document that talks about how to connect your AirPods to your phone: Pair AirPods (1st, 2nd, or 3rd generation) - Apple Support (IE)


Also if you want to identify your AirPods to see if they are fake or genuine, you can do this by using this Apple Support Document: Identify your AirPods - Apple Support (IE)


You can also check your AirPod's serial number here: Find the serial number of your AirPods - Apple Support (IE)


Hope this helps bro! :D



1 reply
Question marked as Top-ranking reply

Apr 25, 2023 10:51 AM in response to prateek2002

Hey prateek2002,


If your AirPods Pro 2 are showing as a non-genuine Apple product then there is a possibility that they are counterfeit. Unfortunately there are a lot of fake AirPods out there, and I myself have gotten scammed before.


Here is an Apple Support document that talks about how to connect your AirPods to your phone: Pair AirPods (1st, 2nd, or 3rd generation) - Apple Support (IE)


Also if you want to identify your AirPods to see if they are fake or genuine, you can do this by using this Apple Support Document: Identify your AirPods - Apple Support (IE)


You can also check your AirPod's serial number here: Find the serial number of your AirPods - Apple Support (IE)


Hope this helps bro! :D



What to do if my airpods are showing not genuine

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