You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV stuck on “Downloaded” screen

How do I return to the AppleTV Home Screen, regardless of whether I am connected to Wi-fi? There are no screen restrictions in place. This seems like a fundamental function and I don’t understand why Apple doesn’t fix an issue that from the looks of things has been a problem for years.

iPad Pro, iPadOS 16

Posted on Apr 25, 2023 11:20 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 25, 2023 11:33 AM

The Apple TV app on iPad and iPhone requires internet access, to show anything other than the local library.

  • Through Wi-Fi, the TV app should have regular internet access.
  • On cellular, the TV app would need extra permission to use cellular data. Settings﹥Cellular﹥[scroll down to apps list] TV app﹥
2 replies
Question marked as Top-ranking reply

Apr 25, 2023 11:33 AM in response to pkgoode

The Apple TV app on iPad and iPhone requires internet access, to show anything other than the local library.

  • Through Wi-Fi, the TV app should have regular internet access.
  • On cellular, the TV app would need extra permission to use cellular data. Settings﹥Cellular﹥[scroll down to apps list] TV app﹥

Apple TV stuck on “Downloaded” screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.