iCloud email
How do I delete an old email from iCloud when I don’t remember the password? I am trying to delete/reset my first iPad mini to give to someone.
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User profile for user:
1ssmith
User level:
Community Specialist
Hi Bren52,
Thanks for posting in Apple Support Communities.
It sounds like you're trying to remove your Apple ID from an iPad you're about to give away. You will need to reset the password to the iCloud account if you do not remember it.
If you forgot your Apple ID password - Apple Support has several ways to reset your Apple ID password
If applicable, remove your personal information from your old device
1. If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
2. Back up your device.
3. If you purchased an AppleCare plan for your device, cancel your AppleCare plan.
4. Sign out of iCloud and the iTunes & App Store.
* If you're using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign Out. Enter your Apple ID password and tap Turn Off.
* If you're using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.
5. If you're switching to a non-Apple phone, deregister iMessage.
6. If in-store trade-in is available in your country or region and you're trading in at an Apple Store, stop here, do not erase your device, and visit your nearest Apple Store to pick up your new device. After a Specialist completes your trade-in, they'll work through the remaining steps with you in-store. If you're completing your trade-in online, continue to step 7.
7. Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile when asked.
8. If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase [device].
9. Contact your carrier for help transferring service to a new owner. If you aren't using a SIM card with your device, you can contact them to get help transferring service to the new owner.
10. Remove your old device from your list of trusted devices.
Find these steps in What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support.
Regards.