Why can't I see the "Connect to this iPhone" button with my airpods.

I've just gotten airpods and I don't see the "Connect to this iPhone," button.

AirPods (2nd generation)

Posted on Apr 25, 2023 5:26 PM

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Question marked as Top-ranking reply

Posted on Apr 27, 2023 2:35 PM

Hello Boshyyy,


Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to get your new AirPods to connect with your iPhone. To help with this, please make sure to follow these steps:


"If you can't connect to your iPhone, iPad, or iPod touch
1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
6. AirPods charging cases
7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
8. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
9. Test your AirPods. If you still can't connect, reset your AirPods."


And those steps are from this Apple resource: If your AirPods won't connect - Apple Support


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 27, 2023 2:35 PM in response to Boshyyy

Hello Boshyyy,


Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to get your new AirPods to connect with your iPhone. To help with this, please make sure to follow these steps:


"If you can't connect to your iPhone, iPad, or iPod touch
1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
2. Put both AirPods in the charging case and make sure that both AirPods are charging.
3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
6. AirPods charging cases
7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
8. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
9. Test your AirPods. If you still can't connect, reset your AirPods."


And those steps are from this Apple resource: If your AirPods won't connect - Apple Support


Cheers!

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Why can't I see the "Connect to this iPhone" button with my airpods.

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