Calls going to wrong phone

So i messed up my phone a bit back and traded my 13 up for a 14 pro but the first phone wasn’t paid off yet so my providers let me trade up while also paying for 2 bills. I transferred my main number to my new phone while the new number went to the old phone and now my calls only go through to my old phone when my main number is on my new one. People who don’t use imessage calls go through but it’s the opposite for imessage users. How do i fix this issue and send my calls to the correct phone number?

iPhone 14 Pro

Posted on Apr 25, 2023 8:31 PM

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Question marked as Top-ranking reply

Posted on Apr 26, 2023 12:52 AM

Mannyv2410 wrote:

I transferred my main number to my new phone while the new number went to the old phone and now my calls only go through to my old phone when my main number is on my new one. People who don’t use imessage calls go through but it’s the opposite for imessage users. How do i fix this issue and send my calls to the correct phone number?

If you are using the same SIM on the new iPhone then there wouldn't be any issue.

If you have asked your service provider to do so then the transfer is not complete yet. Ask them to complete the transfer.


There is nothing on the iPhone that can change this.


This is purely a Carrier Specific issue.


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Question marked as Top-ranking reply

Apr 26, 2023 12:52 AM in response to Mannyv2410

Mannyv2410 wrote:

I transferred my main number to my new phone while the new number went to the old phone and now my calls only go through to my old phone when my main number is on my new one. People who don’t use imessage calls go through but it’s the opposite for imessage users. How do i fix this issue and send my calls to the correct phone number?

If you are using the same SIM on the new iPhone then there wouldn't be any issue.

If you have asked your service provider to do so then the transfer is not complete yet. Ask them to complete the transfer.


There is nothing on the iPhone that can change this.


This is purely a Carrier Specific issue.


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Calls going to wrong phone

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