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sissy50 Author

Level 1

4 points

Why can’t I stream any channels like Netflix, Hulu, Prime, etc except for YouTube on Apple TV?

Why can’t I stream any channels like Netflix, Hulu, Prime, etc except for YouTube?? This happened before when I first got Apple TV last October and I blamed my internet provider. Then it went away. It’s back again! It streams about 10 minutes and it starts to buffer until I get an error message saying “item can’t be played, try again later.” It happens with ANYTHING I try to watch regardless of genre or anything else I choose. No problem watching anything on my Mac, iPad and iPhone, just not on my tele! It’s obviously not my internet provider. Can anyone help? Thanks!

[Re-Titled by Moderator]

Apple TV HD

Posted on Apr 25, 2023 8:35 PM

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

143,364 points

Posted on Apr 25, 2023 10:37 PM

Update your Apple TV system software to the current version (non-beta), if not done already. How to update your Apple TV - Apple Support. The current version is tvOS 16.4.1 [2].

Try restarting both the Apple TV box and the router (and any optional other network gear).

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, force-quit the app, restart the device, then relaunch and try again.
If the issue still persists, delete the app, re-download and try again.
If the issue still persists, then contact the app developer for further assistance.

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Why can’t I stream any channels like Netflix, Hulu, Prime, etc except for YouTube on Apple TV?

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