I have insurance, is this a phone issue? Maybe you need to recall these phones. They are super slow. Sometimes I can’t use any internet at all. I never had this issue with my XR, sometimes the sound doesn’t work on this phone either. Music cuts off if I’m just scrolling through Facebook with no videos playing. It’s horrible and not designed correctly. I want to take it back!
iPhone 14 Pro Max
Hey there wizardkeisha,
For your question regarding music playback stopping when scrolling through Facebook, this sounds like expected behavior as scrolling through a social media website(like Facebook), is expected due to multimedia content in the feed(regardless of it being played or not). We recommend reaching out to Facebook Support to check if there's an option on their end that you can use to adjust this.
We'd like to help address the other issues you mentioned, along with learning more about what's happening:
Cheers!
Hey there wizardkeisha,
For your question regarding music playback stopping when scrolling through Facebook, this sounds like expected behavior as scrolling through a social media website(like Facebook), is expected due to multimedia content in the feed(regardless of it being played or not). We recommend reaching out to Facebook Support to check if there's an option on their end that you can use to adjust this.
We'd like to help address the other issues you mentioned, along with learning more about what's happening:
Cheers!
iPhone 14 Pro Max SUPER SLOW, can’t ever use internet!
