I’ve been trying to back up my iCloud but it’showing storage full which means I’ll need to buy storage but the payment isn’t going through anyway pls how can you help me with this because I have some pictures on my phone that got spoilt and some

Hey Holluwarscheyi,

Sounds like you’re unable to purchase iCloud stroage since you’re having issues adding a payment method or the method is being declined.

If so, follow the steps here:

How to complete your purchase if a payment failed or was declined

1. On your iPhone or iPad, open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping.

4. Add a different payment method and remove the old one. 

5. Try to complete your purchase.

If you still can't make a purchase

* You might have an unpaid order. Learn how to pay an unpaid order.

* Contact your financial institution. 

* You might need to ask your financial institution to allow international purchases on your debit or credit card.

* If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Apple doesn't have information about why the payment method was declined.

* In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.

* Still need help? Contact Apple Support.

This is outlined further here: If your payment method is declined in the App Store or iTunes Store - Apple Support

We hope this helps out.

Take care!