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OmarElmasry Author

Level 1

5 points

ITunes keeps crashing when logging in

My iTunes app keeps crashing when I try to finish setting up my Apple ID.

For some reason it crashes specifically when I press on the governance option. I don’t know whaat to do.

iPad Pro, iPadOS 16

Posted on Apr 26, 2023 1:33 AM

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1 reply

Sean_B1

Community Specialist

Apr 27, 2023 2:49 PM in response to OmarElmasry

Hello OmarElmasry,

We would like to see how we can help you with iTunes crashing unexpectedly. Which iPadOS version are you currently running? Go to Settings > General > About for the version. Let's try restarting the iPad and then testing to see if the issue returns: Restart your iPad - Apple Support

"How to restart an iPad without a Home button

Press and hold either volume button and the top button until the power off slider appears.

2.Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.

3.To turn your device back on, press and hold the top button until you see the Apple logo."

Cheers!

ITunes keeps crashing when logging in

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