wallet icloud

my wallet has not re-populated after signing back into iCloud

iPhone 11

Posted on Apr 26, 2023 4:39 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2023 4:03 PM

Hi jrturner514,


Your Wallet information isn't stored in iCloud, it is stored locally on your iPhone. This Apple Support article explains what happens when you sign out of iCloud (or disable iCloud Keychain) on your device.


Set up iCloud Keychain - Apple Support

If you turn off iCloud Keychain
When you turn off iCloud Keychain, password, passkey, and credit card information is stored locally on your device. If you sign out of iCloud on that device while Keychain is turned on, you're asked to keep or delete that information. 
* If you choose to keep the information, it isn't deleted or updated when you make changes on other devices. 
* If you don't keep the information on at least one device, your Keychain data is also deleted from the iCloud servers.


This means your credit cards, passkeys, and passwords may not repopulate if you only have one Apple device using iCloud. You'll need to enter your Wallet information again.


Kindest Regards.


1 reply
Question marked as Top-ranking reply

Apr 27, 2023 4:03 PM in response to jrturner514

Hi jrturner514,


Your Wallet information isn't stored in iCloud, it is stored locally on your iPhone. This Apple Support article explains what happens when you sign out of iCloud (or disable iCloud Keychain) on your device.


Set up iCloud Keychain - Apple Support

If you turn off iCloud Keychain
When you turn off iCloud Keychain, password, passkey, and credit card information is stored locally on your device. If you sign out of iCloud on that device while Keychain is turned on, you're asked to keep or delete that information. 
* If you choose to keep the information, it isn't deleted or updated when you make changes on other devices. 
* If you don't keep the information on at least one device, your Keychain data is also deleted from the iCloud servers.


This means your credit cards, passkeys, and passwords may not repopulate if you only have one Apple device using iCloud. You'll need to enter your Wallet information again.


Kindest Regards.


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