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Procreate issue

Recently i found that my procreate was deleted, which i assume was because i hadn’t used it in a while. I was about to use it so i went to the app store to redownload it but its asking me to pay for it again? I checked my purchase history and it also wasn’t there. Please help

iPad mini (5th generation)

Posted on Apr 26, 2023 10:41 AM

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Question marked as Top-ranking reply

Posted on Apr 26, 2023 10:51 AM

Try this: use App Library to search the procreate, see -> Use the App Library and Home Screen to organize your iPad apps -> Use the App Library and Home Screen to organize your iPad apps - Apple Support

  • If you have find the app, tap & hold on the app, then drag to the Home screen & drop it.

 

You have quick access to App Library by tapping the App Library icon in the iPad's Dock.


I checked my purchase history and it also wasn’t there.

On your iPad you can check /search:

Go to -> Settings -> tap your profile -> tap Media and purchases -> View account -> log in.

Scroll to and tap -> Purchase history -> tap the last  90 days.

You will then see a list of 'years' and you can select a year to view.

You should know approximately what year you purchased.


Do you use the same Apple ID? 


1 reply
Question marked as Top-ranking reply

Apr 26, 2023 10:51 AM in response to Raja_27

Try this: use App Library to search the procreate, see -> Use the App Library and Home Screen to organize your iPad apps -> Use the App Library and Home Screen to organize your iPad apps - Apple Support

  • If you have find the app, tap & hold on the app, then drag to the Home screen & drop it.

 

You have quick access to App Library by tapping the App Library icon in the iPad's Dock.


I checked my purchase history and it also wasn’t there.

On your iPad you can check /search:

Go to -> Settings -> tap your profile -> tap Media and purchases -> View account -> log in.

Scroll to and tap -> Purchase history -> tap the last  90 days.

You will then see a list of 'years' and you can select a year to view.

You should know approximately what year you purchased.


Do you use the same Apple ID? 


Procreate issue

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