I was on my computer when several dialogue boxes came up warning me about my computer being hacked. What should I do?

If others have experienced this, what did you do?

iMac 21.5″, macOS 10.15

Posted on Apr 26, 2023 2:31 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2023 4:31 PM

Hold down command-option-escape, and force quit each web browser, after selecting the browser from the force quit window.


Next time you launch a web browser hold the shift key upon launch.

Make sure not to load the most recent page, but rather load a blank page. Edit your browser preferences and clear caches for everything that doesn't log you out of web sites, and clear your browser history.


Consider how you got that web site in the first place. Emails referring to


.site, .xyz .kd, .wxyz (any 4 letter domains where http : // site.wxyz/page or https : //site.wxyz/page that are fake replicas of true web sites should be deleted. A lot of phishing attempts try to gather personal information that way. Some can be very convincing frauds. If ever there is any doubt that a site is a fraud ask before visiting. One of the worst frauds is driverupdate.com


Microsoft's MSN web page is known to pick it up as a top search result for device drivers. Never load any driver from that site. Always go to the actual manufacturer page.

1 reply
Question marked as Top-ranking reply

Apr 26, 2023 4:31 PM in response to Rigella

Hold down command-option-escape, and force quit each web browser, after selecting the browser from the force quit window.


Next time you launch a web browser hold the shift key upon launch.

Make sure not to load the most recent page, but rather load a blank page. Edit your browser preferences and clear caches for everything that doesn't log you out of web sites, and clear your browser history.


Consider how you got that web site in the first place. Emails referring to


.site, .xyz .kd, .wxyz (any 4 letter domains where http : // site.wxyz/page or https : //site.wxyz/page that are fake replicas of true web sites should be deleted. A lot of phishing attempts try to gather personal information that way. Some can be very convincing frauds. If ever there is any doubt that a site is a fraud ask before visiting. One of the worst frauds is driverupdate.com


Microsoft's MSN web page is known to pick it up as a top search result for device drivers. Never load any driver from that site. Always go to the actual manufacturer page.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I was on my computer when several dialogue boxes came up warning me about my computer being hacked. What should I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.