Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Upgrade payment

Why can’t I resubmit my new card information. It will not take the expiration date correctly. I need to update for 1, month subscription.

iPhone 8 Plus

Posted on Apr 26, 2023 5:10 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2023 5:13 PM

Liz1856 Said:

"Upgrade payment: Why can’t I resubmit my new card information. It will not take the expiration date correctly. I need to update for 1, month subscription."

-------


Troubleshooting Declined Methods of Payment:

See this Link: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


Whom to Contact:

Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Apr 26, 2023 5:13 PM in response to Liz1856

Liz1856 Said:

"Upgrade payment: Why can’t I resubmit my new card information. It will not take the expiration date correctly. I need to update for 1, month subscription."

-------


Troubleshooting Declined Methods of Payment:

See this Link: If your Payment Method is Declined in the App Store or iTunes Store - Apple Support


Whom to Contact:

Contact Apple Support:

For Financial Assistance, contact Apple Support. These are user-to-user forums. We are not Apple.  Apple barely reads these site on their own time, as it is. As you may suspect, no one here would know the answer to this. So, contact Apple Support. The'll see what has occurred, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

Upgrade payment

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.