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My iphone13 screen is frozen and will not let me do anything. How do I get it to turn off?

My iphone13 screen is frozen and will not let me do anything. How do I get it to turn off?

iPhone 13 Pro Max, iOS 16

Posted on Apr 26, 2023 5:23 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 26, 2023 5:39 PM

Patatwelve Said:

"My iphone13 screen is frozen and will not let me do anything. How do I get it to turn off?"

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Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:




C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

2 replies
Question marked as Top-ranking reply

Apr 26, 2023 5:39 PM in response to Patatwelve

Patatwelve Said:

"My iphone13 screen is frozen and will not let me do anything. How do I get it to turn off?"

-------


Troubleshooting a Frozen iPhone:

A. Start with a Force Restart:

Go Here: Force Restart iPhone - Apple Support


B. Try the Tips at these Apple Support Links:




C. Being Stuck in a Boot Loop:

Your iPhone might be stuck in a boot loop. This typically happens when you unsuccessfully download something or an update stalls.  So, refer to my User Tip: How to Fix an iPhone in a Boot Loop - Apple Support

My iphone13 screen is frozen and will not let me do anything. How do I get it to turn off?

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