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Why showing message number when there are no messages unread messages

iPhone 13 mini

Posted on Apr 27, 2023 5:55 AM

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Question marked as Top-ranking reply

Posted on Apr 27, 2023 6:03 AM

Hello Henrypm!


If you see the number, there are definitely unread messages somewhere; perhaps deep down into the conversation, but they are there. Try to search for them, or, if you don’t mind, you can delete the conversation, and that will also fix the issue.


You can also try to Force restart iPhone - Apple Support, to see if that will take care of the problem.


I hope this is helpful. Good Luck!


1 reply
Question marked as Top-ranking reply

Apr 27, 2023 6:03 AM in response to Henrypm

Hello Henrypm!


If you see the number, there are definitely unread messages somewhere; perhaps deep down into the conversation, but they are there. Try to search for them, or, if you don’t mind, you can delete the conversation, and that will also fix the issue.


You can also try to Force restart iPhone - Apple Support, to see if that will take care of the problem.


I hope this is helpful. Good Luck!


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