Can’t redownload app that recently deleted - it shows no logo - says open in App Store.

I deleted an app-it was TikTok- and when I went to go reinstall it, it said open in the App Store. I shut off my phone and turned it back on and it shows TikTok with no logo and it wouldn’t open but it allowed me to delete it so I did and went back to the App Store and it still said open. I’ve tried a lot of things I’ve seen and nothing has worked. Please help me!!! iPhone 6s Plus.

iPhone 6s Plus, iOS 15

Posted on Apr 27, 2023 7:22 AM

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2 replies

May 1, 2023 9:52 AM in response to Alyssa_A951

Hi Alyssa_A951,


If you haven't done so yet, it's a good idea to make sure your iPhone is running the latest iOS version, since this can help with overall performance and often fixes unexpected behavior: Update your iPhone or iPad. If an update is available, be sure to create a backup before installing it.

Update your iPhone or iPad wirelessly

1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.

If you need more help, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Get Support or by calling the most applicable phone number from this list: Contact Apple for support and service.


Regards.

Apr 5, 2024 6:59 PM in response to Alyssa_A951

I deleted an app-it was TikTok- and when I went to go reinstall it, it said open in the App Store. I shut off my phone and turned it back on and it shows TikTok with no logo and it wouldn’t open but it allowed me to delete it so I did and went back to the App Store and it still said open. I’ve tried a lot of things I’ve seen and nothing has worked. Please help me!!! iPhone 11

iPhone


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Can’t redownload app that recently deleted - it shows no logo - says open in App Store.

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