Deleted app

I deleted an app on my phone a few days ago and went back to reinstall it but it says open and not install on the App Store and when I try to click open it doesn’t work. When I reset my phone it shows the app but not with the normal display, but instead a white one with gray lines as if it’s loading. When I click on the app it doesn’t let me in either, I’ve tried everything I’ve reset the phone deleted the app again tried getting to it through settings. I don’t know what else to do.

iPhone 7, iOS 15

Posted on Sep 25, 2023 8:45 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2023 9:10 PM

If the app icon looks like this:

then the app is stuck between installed and removed, and AFAIK the only way to clear that is a backup, reset, and restore.


Here is how to: Restore your iPhone, iPad, or iPod to factory settings - Apple Support (with links to backup & restore)



Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Deleted app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.