Level 1

36 points

iPhone 13 Pro Max showing unread messages, when there are none

I have no unread messages in my messages app but the badge still says 128! I tried a solution from another thread and it didn't work. This is what I tried.

"How to restart your iPhone X, 11, 12, 13, or later

Press and hold either volume button and the side button until the power-off slider appears.
Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo."

After the iPhone restarts, go ahead and enable the Badge App Icon setting.

This did not work. Anyone able to help? Thank you.

[Re-Titled by Moderator]

iPhone 13 Pro Max

Posted on Apr 27, 2023 8:09 AM

Top-ranking reply

Sparks0829

Community Specialist

Posted on May 1, 2023 10:31 AM

Hi there awallen44,

You'll want to start by making sure your iPhone is updated to the latest software version, which is iOS 16.4.1. You can see the currently installed version by going to Settings > General > About > Software Version. Learn more about updating your iPhone here if needed: Update your iPhone or iPad - Apple Support

If your iPhone is updated and you're still seeing an incorrect number of badge notifications for Messages on your iPhone, go to Settings > Notifications > Messages, and turn off Badges. Afterwards, restart your iPhone using the steps you posted, and then turn on Badges again.

If the issue persists, let us know if you have any unread messages at all in the Messages app and make sure you've tapped on Filters in blue in the top left corner of the Messages app to ensure 'All Messages' are selected so that you can check for those unread messages.

Take care.

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118 replies

faith188

Level 1

8 points

Apr 11, 2024 7:10 AM in response to Jorph

Omg that worked!!! Thank you.

Apr 15, 2024 6:26 AM in response to Periperi4611

That worked, thanks!

Apr 15, 2024 9:22 AM in response to Jorph

Thank you so much for this tip - it works! I tried everything and couldn’t figure out how to clear my unread messages until I came across your post. Appreciate your help :-)

camyn208

Level 1

8 points

Apr 16, 2024 2:09 PM in response to awallen44

THANK YOU SO MUCH

Apr 16, 2024 2:40 PM in response to Jorph

Thanks! This worked!

Apr 18, 2024 10:22 AM in response to Jorph

Brilliant!

May 3, 2024 4:24 PM in response to Jorph

@Jorph - My phone phone will only say, "Facebook has not yet added support for Messenger in Siri."

May 6, 2024 1:36 AM in response to Jorph

This really worked for me too. Easiest and simplest way to get this done!!! 👍

Boghos-1

Level 1

12 points

May 9, 2024 7:07 PM in response to Jorph

Thanks so much Zorph! I was so tired of seeing that!!! I went through all of my messages since 2022

May 14, 2024 11:11 AM in response to awallen44

This worked so well for me! I have no idea of where the “hidden message” was! Never even thought to ask Siri for that. Thank you!!!

zane22

Level 1

8 points

May 28, 2024 7:44 AM in response to awallen44

Great advise - Thank you - asking Siri cleared all “hidden “ messages 👍🏼

May 28, 2024 8:16 AM in response to lilloghouse

maybe next time I should try the 'hidden messages' again - I can't remember if I tried that one. If it works, I'll be happy.

Jun 2, 2024 7:49 PM in response to awallen44

Thank you very much Jorph.

This worked, and I wouldn't have thought of it on my own.

I tried several other methods, but none of them worked.

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iPhone 13 Pro Max showing unread messages, when there are none