Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ho do I Erase my Mac

How do I reset my MacBook Pro (Retina, 15-inch, Early 2013)

General in the sidebar. Click Transfer or Reset on the right, / Erase All Contents and Settings. Are not Is Not listed options

Earlier displays & monitors

Posted on Apr 27, 2023 10:43 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2023 12:19 PM

Neither How to erase all content and settings - Apple Support or How to erase all content and settings - Apple Support address how to do that with a Mac that old. Instead, you have to scroll down to where it states:


"Alternatively, you can erase your Mac. See the Apple Support articles Use Disk Utility to erase a Mac with Apple silicon and Use Disk Utility to erase an Intel-based Mac."


You need to follow the latter document: Use Disk Utility to erase an Intel-based Mac - Apple Support.


Take note of the following (emphasis added):


"Make a backup of any files that you want to keep. Erasing your Mac permanently deletes its files."

1 reply
Question marked as Top-ranking reply

Apr 27, 2023 12:19 PM in response to orionsm42

Neither How to erase all content and settings - Apple Support or How to erase all content and settings - Apple Support address how to do that with a Mac that old. Instead, you have to scroll down to where it states:


"Alternatively, you can erase your Mac. See the Apple Support articles Use Disk Utility to erase a Mac with Apple silicon and Use Disk Utility to erase an Intel-based Mac."


You need to follow the latter document: Use Disk Utility to erase an Intel-based Mac - Apple Support.


Take note of the following (emphasis added):


"Make a backup of any files that you want to keep. Erasing your Mac permanently deletes its files."

Ho do I Erase my Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.