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My iPhone became unresponsive so I restarted it. When I tried to turn it on again, it remained stuck on start-up with the Apple logo on the screen being on (disappears for a brief moment, then it's on again).
Do I risk losing all stored data if I try to perform a Force Restart?
iPhone XS Max, iOS 15
If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, read this eponymous support article for how to resolve this --> --> If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support
It has you:
- Check your software
- Check your hardware
If they do not work then follow the advice at the end of the documents about contacting Apple.
A force restart should not result in the loss of data at that stage, and frankly you do not have any option do you?
If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly, read this eponymous support article for how to resolve this --> --> If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support
It has you:
- Check your software
- Check your hardware
If they do not work then follow the advice at the end of the documents about contacting Apple.
A force restart should not result in the loss of data at that stage, and frankly you do not have any option do you?
iPhone is stuck on apple logo screen
