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Finder's search functionality quit working, always returns "0 items"

Running iMac 24-inch, M1, 16 GB (w M1 chip) and macOS: Ventura 13.2.1 (22D68)


  1. Finder's search functionality quit working, always returns "0 items"


  1. Search also seems broken in MS Outlook for Mac, v 16.72 (23040900).

iMac 24″, macOS 13.2

Posted on Apr 27, 2023 12:04 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2023 12:43 PM

dafocks wrote:

1. Running iMac 24-inch, M1, 16 GB (w M1 chip) and macOS: Ventura 13.2.1 (22D68)

Finder's search functionality quit working, always returns "0 items"
2.
Search also seems broken in MS Outlook for Mac, v 16.72 (23040900).


Relaunch Finder on the fly and test

>Force Quit>Finder>Relaunch


Verify your Spotlight settings.

>System Settings>Spotlight


Verify your privacy setting does not exclude...

>System Settings>Spotlight> Privacy


If necessary rebuild the Spotlight Index

Rebuild the Spotlight index on your Mac - Apple Support



ref: A Spotlight Search, made within an open F… - Apple Community



No resolve


—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies.

This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.

Reboot as normal and compare your results.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 






2 replies
Question marked as Top-ranking reply

Apr 27, 2023 12:43 PM in response to dafocks

dafocks wrote:

1. Running iMac 24-inch, M1, 16 GB (w M1 chip) and macOS: Ventura 13.2.1 (22D68)

Finder's search functionality quit working, always returns "0 items"
2.
Search also seems broken in MS Outlook for Mac, v 16.72 (23040900).


Relaunch Finder on the fly and test

>Force Quit>Finder>Relaunch


Verify your Spotlight settings.

>System Settings>Spotlight


Verify your privacy setting does not exclude...

>System Settings>Spotlight> Privacy


If necessary rebuild the Spotlight Index

Rebuild the Spotlight index on your Mac - Apple Support



ref: A Spotlight Search, made within an open F… - Apple Community



No resolve


—A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies.

This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.

Reboot as normal and compare your results.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 






Jul 7, 2023 6:51 PM in response to dafocks

I've an iMac 24" M1 OS Ventura 13.4.1

First thing to do is follow the steps in this video: https://www.youtube.com/watch?v=MolCR5-WOGQ

BUT in addition to adding the folders in the Outlook 15 Profiles folder (I had the Main Profile and New Profile folders) in the Spotlight Privacy box, ALSO ADD THE Mac HD ICON into the Spotlight Privacy box. Click Done. Then, as explained in this video, reopen the Spotlight Privacy box. TAKE EVERYTHING OUT -- ALL THE FOLDERS and HD ICON. Click Done. I then opened Spotlight in the Menu bar of my Mac and put "outlook" in the search field. Don't press "return" when you do that. Just let it be. A blue indexing "progress" bar should appear. For me it took 1.5 hours to index. When done, I opened the Outlook app. Did a test search on my emails and contacts. Voilà. Works like a charm! Hallelujah! Hope this helps.

Finder's search functionality quit working, always returns "0 items"

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