I’m having problems with Amazon loading on my iPhone.

Any body have an idea why my Amazon app won’t open on my iPhone??

iPhone SE, iOS 14

Posted on Apr 27, 2023 12:52 PM

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Question marked as Best reply

Posted on Apr 27, 2023 12:59 PM

First, try a forced restart, if that doesn't work, uninstall then reinstall the Amazon app. If that doesn't work, contact Amazon for help with their software.


Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)


How to contact an app developer.

How to contact an app developer - Apple Support


4 replies
Question marked as Best reply

Apr 27, 2023 12:59 PM in response to sistersue013

First, try a forced restart, if that doesn't work, uninstall then reinstall the Amazon app. If that doesn't work, contact Amazon for help with their software.


Try a forced restart.

• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)


How to contact an app developer.

How to contact an app developer - Apple Support


Apr 27, 2023 12:59 PM in response to sistersue013

  • What model iPhone?
  • What iOS version?
  • What Amazon app version? (Find this by searching in the App Store for “Amazon Shopping”. You should see an “Open” button there, as well as the current version 21.8.0.)
  • How full is your iPhone storage? (Settings > General > iPhone Storage - you need an absolute minimum of 6GB free at all times.)

I’m having problems with Amazon loading on my iPhone.

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