Unable to download apps on Apps Store


Whenever I try to download an app this pops up if I double click to download it doesn’t load.


[Edited by Moderator]

iPhone 11, iOS 16

Posted on Sep 23, 2023 10:10 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2023 1:53 AM

Hi there


Please try this to see if the issues persists


Manually update the app

Learn how to manually update an app

 

Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

 

Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

 

Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

 


Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

 

If you still can't download or update apps

Contact Apple Support


1 reply
Question marked as Top-ranking reply

Sep 24, 2023 1:53 AM in response to Nihon16

Hi there


Please try this to see if the issues persists


Manually update the app

Learn how to manually update an app

 

Add a payment method

You might need to have a valid payment method on file, even if the app that you want to download is free.

Add a payment method

 

Resolve a problem with your payment method

If your payment method is expired, declined, or failed, or a message says 'billing problem with previous purchase'

 

Prioritize the download

From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download.

 


Restart your device

Restart your iPhone or iPad, then check to see if you can download or update apps.

Restart your iPhone

Restart your iPad

 

If you still can't download or update apps

Contact Apple Support


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Unable to download apps on Apps Store

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