Phone frozen on guided access.

My phhone is stuck on enabled guided access and won't let me open phone to anything nor turn it off. The option to switch off phone won't work either.

iPhone 11, iOS 16

Posted on Apr 27, 2023 7:35 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 27, 2023 7:44 PM

JessBeckett1 Said:

"Phone frozen on guided access.: My phhone is stuck on enabled guided access and won't let me open phone to anything nor turn it off. The option to switch off phone won't work either."

-------


Troubleshooting a Frozen iPhone:


Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques.





1 reply
Question marked as Top-ranking reply

Apr 27, 2023 7:44 PM in response to JessBeckett1

JessBeckett1 Said:

"Phone frozen on guided access.: My phhone is stuck on enabled guided access and won't let me open phone to anything nor turn it off. The option to switch off phone won't work either."

-------


Troubleshooting a Frozen iPhone:


Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support


No Success?

Refer the the following for troubleshooting techniques.





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Phone frozen on guided access.

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