Apple watch itunes remote not working/syncing with Iphone 14 pro max

I have recently started facing trouble with my watch ultra - Not showing the songs played on my 14 pro max. Previously i could remotely control the songs played on any Bluetooth device using the watch ultra. Both the devices are running on the latest software. I tried restarting the iPhone & ultra but no hope so far. Is this a software glitch. Can someone help or experiencing the similar issues. Please help.

Apple Watch Ultra

Posted on Apr 27, 2023 10:08 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2023 11:48 AM

Hello cocobango,


You've mentioned that you aren't able to play music on your iPhone from your Apple Watch. We have some questions to narrow down the issue a bit, then we'll post some suggested steps that could help.


  • Are you an Apple Music subscriber?
  • Do you also have Bluetooth headphones paired to your Apple Watch Ultra?
  • Do you see any specific error, like "cannot play this item"?
  • Is the issue with all music content, or specific songs, albums, or artists?


  1. Check for OS updates on both devices.

2. Unpair your Apple Watch, then pair it back: Unpair and erase your Apple Watch - Apple Support

3. Test the issue while your Apple Watch is connected to Wi-Fi versus using cellular data.


Reply back with details and how the troubleshooting goes.


Take care.





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1 reply
Question marked as Top-ranking reply

Apr 29, 2023 11:48 AM in response to cocobango

Hello cocobango,


You've mentioned that you aren't able to play music on your iPhone from your Apple Watch. We have some questions to narrow down the issue a bit, then we'll post some suggested steps that could help.


  • Are you an Apple Music subscriber?
  • Do you also have Bluetooth headphones paired to your Apple Watch Ultra?
  • Do you see any specific error, like "cannot play this item"?
  • Is the issue with all music content, or specific songs, albums, or artists?


  1. Check for OS updates on both devices.

2. Unpair your Apple Watch, then pair it back: Unpair and erase your Apple Watch - Apple Support

3. Test the issue while your Apple Watch is connected to Wi-Fi versus using cellular data.


Reply back with details and how the troubleshooting goes.


Take care.





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Apple watch itunes remote not working/syncing with Iphone 14 pro max

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