How to get an invoice for my AirPods?

How can I get an invoice for an apple purchase in a country when I can't speak the language?


[Re-Titled by Moderator]

AirPods Pro

Posted on Apr 28, 2023 1:18 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2023 4:15 AM

If this is about an app or subscription you bought from Apple, bring up the purchase list, click next to the item you purchased, and you will see an option to send an invoice via mail.

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


If you bought Apple hardware online, have a look at these steps:


...

Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing

(Opens in a new window)

 page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice.


If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE.

...

copied from: Viewing & Changing Orders - Shopping Help - Apple

Similar questions

5 replies
Question marked as Top-ranking reply

Apr 28, 2023 4:15 AM in response to salbro

If this is about an app or subscription you bought from Apple, bring up the purchase list, click next to the item you purchased, and you will see an option to send an invoice via mail.

View your purchase history for the App Store, iTunes Store, and other Apple media services - Apple Support


If you bought Apple hardware online, have a look at these steps:


...

Once an item is shipped or picked up, Apple will create an invoice for your order. To view or print your invoice, go to your Order Listing

(Opens in a new window)

 page and select an item to go to the order details. Then, select View Invoice at the top of your order details page to access your invoice.


If you need help viewing or printing your invoice, speak with an Apple Specialist at 1‑800‑MY‑APPLE.

...

copied from: Viewing & Changing Orders - Shopping Help - Apple

Apr 28, 2023 4:38 AM in response to salbro

If you bought something in an official Apple Store or at an Authorized Apple Reseller or Service Provider, and they can't understand your language and you don't speak their's, you might have to use the Apple iOS "Translate" app on your iOS device. Select the language to use for both sides and tap on the microphone icon to start translating the conversation.

Apr 28, 2023 5:02 AM in response to Ingo2711

Ok. here's the deal. The sales people spoke english just fine. I returned to my country and the product stopped working. It was the the automated answering machine when you call the store that was the problem. there's no live person to talk to. Anyway an apple support person managed to find an english speaker who gave me their e-mail address. Hopefully we will make progress soon. thanks for your time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to get an invoice for my AirPods?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.