Payment details

Hello, Apple!

I have problems with subscription’s payment. I cannot use my Visa cards for some reasons I don’t know. Please, help me with this problem, i need to solve it as soon as possible.

Posted on Apr 28, 2023 2:37 AM

Similar questions

Apple ID billing problem with Visa cards Hello, I’m having a billing problem with my Apple ID. I’ve tried adding two different Visa cards, but Apple still shows a “Billing Problem” message. I only have these two cards, and unfortunately I don’t have the option to add another payment method. Both cards are valid and work for other payments. Could you please help me understand why this issue keeps occurring and how I can resolve it? Thank you in advance for your assistance.
192 2
Unable to update my card information/payment method on Apple Account I tried fixing the problem with my card but it won’t let me. I want to resubscribe to a few of my subscriptions. [Re-Titled by Moderator] Original Title: Updating my card information won’t work
278 2
can not put my visa card as a payment method for Itunes, Appstore and Icloud Want to add Visa as payment method> I get 'this payment methoud is not allowed"(?) There is nothing wrong with the validity of my card. Same time I can not remove my Mstercard as a payment method. The message says there is a subscription billind and that has to be payed in file. The billling or subscription is not to be found.... Help.
1080 1

1 reply

MrBill3

Level 10

104,837 points

Apr 28, 2023 4:39 AM in response to hoosniya

Hello,

Work though the steps in these links:

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store

Change or remove your Apple ID payment information

Good luck.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Payment details

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up