I keep getting emails that say my iCloud has reached its capacity

I keep getting emails that say my Icloud has reached it capacity and my payment is not being processed and I need to update my payment method. when I look at me phone it shows that I have only used 10 gigs of 50. Is this a scam?

[Re-Titled by Moderator]

Posted on Apr 28, 2023 8:24 AM

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Question marked as Top-ranking reply

Posted on Apr 28, 2023 8:29 AM

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the App Store and iTunes Store - Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Avoid scams when you use Apple Cash --> Avoid scams when you use Apple Cash - Apple Support


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource (as you seem to have done) by going to a support page on apple.com and use that to contact Apple or to verify with the service the message is telling you to use.


1 reply
Question marked as Top-ranking reply

Apr 28, 2023 8:29 AM in response to Ecrt20

Scams (e-mail, text messages, and phone calls) are getting very good at closely imitating true Apple communications. Always be cautious. Here are some guidelines:


Identifying legitimate emails from the App Store and iTunes Store - Identify legitimate emails from the App Store or iTunes Store - Apple Support


Recognize and avoid phishing messages, phony support calls, and other scams - Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


Avoid scams when you use Apple Cash --> Avoid scams when you use Apple Cash - Apple Support


Apple 'How to identify, avoid, and report phishing' video--> https://youtu.be/SR3Z3fXXjfw


If you are uncertain about a message and a resource provided in that message, do not click on any links in the message. Try to independently verify the resource (as you seem to have done) by going to a support page on apple.com and use that to contact Apple or to verify with the service the message is telling you to use.


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I keep getting emails that say my iCloud has reached its capacity

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