Import from another photo library is not working.

Import from another photo library is not working. After checking the import, I select one photo and enter the import. The import wheel appears, but nothing happens. After cancelling, I have to check the import again and it takes a long time. The result is the same. I only use the cloud for sharing albums. Not for backups.

Is there a bug in the photos or does it work for anyone?

Posted on Apr 28, 2023 12:01 PM

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Question marked as Top-ranking reply

Posted on May 1, 2023 11:10 PM

How long are you waiting, after you tried to import? For a huge Photos Library importing may be taking a very long time, as the items need to be merged into the library.

If you have to wait more than ten minutes or so, you may want to open the Console.app, to check, if there are problems. You will find this app in the folder Applications > Utilities. See: View reports in Console on Mac – Apple Support (UK)


In particular, look for Crash logs or Spin reports or Diagnostic reports, that are appearing right after starting the import. These would indicate a problem with the library, either a damaged library, items that cannot be accessed, because the library is in an unsuitable location, or older items in your library, that can no longer be processed on your current system version?


Which system version do you have installed? Where is your large library stored?



5 replies
Question marked as Top-ranking reply

May 1, 2023 11:10 PM in response to jiri153

How long are you waiting, after you tried to import? For a huge Photos Library importing may be taking a very long time, as the items need to be merged into the library.

If you have to wait more than ten minutes or so, you may want to open the Console.app, to check, if there are problems. You will find this app in the folder Applications > Utilities. See: View reports in Console on Mac – Apple Support (UK)


In particular, look for Crash logs or Spin reports or Diagnostic reports, that are appearing right after starting the import. These would indicate a problem with the library, either a damaged library, items that cannot be accessed, because the library is in an unsuitable location, or older items in your library, that can no longer be processed on your current system version?


Which system version do you have installed? Where is your large library stored?



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Import from another photo library is not working.

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