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Triple click won’t let you exit guided access on iPad

IPad stuck in guided access, triple click does not bring up the passcode screen to exit guided access. Force restart goes right back into the app and starts guided access. How do I fix this?

Posted on Apr 28, 2023 1:54 PM

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Question marked as Top-ranking reply

Posted on Apr 28, 2023 3:16 PM

When you are stuck in Guided Access mode, you are really stuck as the typical triple tap on the home button to quit out of Guided Access doesn't work. Even a forced exit won't work because the power button and the home button are disabled. 


The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



2 replies
Question marked as Top-ranking reply

Apr 28, 2023 3:16 PM in response to Jvu1129

When you are stuck in Guided Access mode, you are really stuck as the typical triple tap on the home button to quit out of Guided Access doesn't work. Even a forced exit won't work because the power button and the home button are disabled. 


The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



Triple click won’t let you exit guided access on iPad

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