Having issues with my Apple Music

Hi there Roysimpso,

Thanks for asking the Apple Support Communities about Apple Music issues.

Start by checking if there is an outage: Apple - Support - System Status

Also that you are following the steps: Add and download music from Apple Music - Apple Support

Also, is this occurring on Wi-Fi or cellular? To test with cellular only, turn off Settings > Wi-Fi, and only use cellular to play and download. Let us know if it works with cellular, and we'll help you with the Wi-Fi info.

If you still have issues, we'll need more information in order to help. What happens when you try to download music or play music offline? Are you seeing any error messages?

What device are you using and which software version is it running? Is your device connected to a reliable Wi-Fi network with good signal strength?

Have you checked to be sure your Apple Music subscription is active?

Please send over these details, and we'll provide some guidance from there.

Thanks!