Why can’t my family access Apple Music on their devices? I’ve tried for days even removed and re added them, please fix this
Fix this Apple Music family problem, I can’t be paying $16.99 for nothing monthly
iPhone 11 Pro, iOS 16
User profile for user:
justin_900
User level:
Community Specialist
Hello Destomike,
Welcome to Apple Support Communities!
We want to help so your family can enjoy Apple Music with us. Make sure you've taken these steps to set up Family Sharing and Apple Music fully:
"First, set up Family Sharing
Set up Family Sharing on your device. Then invite family members to join your family group.
If you already set up Family Sharing, everyone in your family group will automatically have access to Apple Music after you subscribe.
Already subscribe to Apple Music? Learn how to change to a family subscription.
If someone in the family group already has an individual or student subscription to Apple Music, renewal of that subscription is automatically canceled when they join the family group.
Then follow these steps to subscribe
- Open the Apple Music app or iTunes.
- Go to Listen Now or For You.
- Tap or click the trial offer, (one trial per person or family).
- Choose Family, then tap or click Start Trial.
- Sign in with the Apple ID and password that you use to make purchases. If you don’t have an Apple ID, choose Create New Apple ID, then follow the steps. If you're not sure if you have an Apple ID, we can help you find out.
- Confirm your billing information and add a valid payment method.
- Tap or click Join."
This Apple Support page has the full details: Get an Apple Music family subscription - Apple Support
We hope this helps to quickly resolve the issue by completing the Apple Music setup process for your family.
Cheers!