Accountsd use too much cpu

Goodmornig, I'am using the last version of OS ventura 13.3.1 (22E261) on my Mac Pro .


When I try to access to Settings/Internet Account/My Apple Account, the cpu go very high and my prompt is blocked.


Do you have any solution?


Thanks

MacBook Pro (M1, 2020)

Posted on Apr 29, 2023 12:39 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2023 2:44 AM

Suggest the User start with Points 1 to 4 and then Test


Still having issues, move onto Steps 5 and 6 and Test Again


Still no resolve - move onto Step 7 and follow instructions therein 


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Download the Application Etrecheck directly from the Developer.


This is a Diagnostic Tool that makes no changes to the computer.


It makes a coherent and readable inventory of both the Hardware and Software used on the computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


3 replies
Question marked as Top-ranking reply

Apr 29, 2023 2:44 AM in response to attilio160

Suggest the User start with Points 1 to 4 and then Test


Still having issues, move onto Steps 5 and 6 and Test Again


Still no resolve - move onto Step 7 and follow instructions therein 


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Download the Application Etrecheck directly from the Developer.


This is a Diagnostic Tool that makes no changes to the computer.


It makes a coherent and readable inventory of both the Hardware and Software used on the computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


Jul 13, 2023 1:52 AM in response to PDO328

Thank you for the report 👍


Aside from below listed items - I really do not see why accountd process is eating some much Memory


You mention Apple IDs like you have more than 1 Apple ID Account with Apple ?


This that correct


Personally, have had the same and only 1 Apple ID Account with Apple since I moved to Apple Computers some where around 2004 - 2005


1 - SSD to slow - SSD is showing poor performance.

1A - disk0 - APPLE SSD AP0128M 121.33 GB (Solid State - TRIM: Yes) I


2 - No Time Machine backup - Time Machine backup not found.


3 - Runaway user process - A user process is using a large percentage of your CPU. Limited permissions - More information may be available with Full Disk Access.



Jul 12, 2023 10:50 AM in response to Owl-53

Hello P. Phillips,


I am having the same issue with a MacBook Air 13-inch 2018 running Ventura 13.4.1. I tried the suggested solutions in Safe Mode and dummy users with no success. I even wiped the computer and re-installed the OS. It appears the CPU starts overloading the minute I try to connect the computer to an Apple ID. Any Apple ID, even a dummy one with no data associated with it yet.


I ran the EtrCheckPro and have attached the report here. Please let me know if you have any thoughts or solutions.


Thank you



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Accountsd use too much cpu

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