Apple SD card reader no longer functioning ( writing in April 2023)

My brand new SD Apple Card reader no longer works after the latest IOS upgrade to IOS 16.4.1


I use the reader to quickly view/upload my pics to my IPad


Ive been along to the local Apple shop and their ‘Geniuses’ couldn’t figure it out as well.


They actually pulled out a brand new SD card reader from stock……and it didnt work either.


[Edited by Moderator]

Posted on Apr 29, 2023 5:18 AM

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Question marked as Top-ranking reply

Posted on Apr 29, 2023 6:14 AM

Having tested both my Lightning and USB-C SD Card readers, I’ve not been able to reproduce your issue. As such, the problem may be with your iPad.


As the problem occurred subsequent to the most recent iPadOS update, it might be reasonable to assume that you have a software issue - that might be resolved with full reset of iPad settings.


Before performing the reset, you would be well advised to ensure that you have a current iCloud or iTunes backup. While no data should be lost, having a current backup is a precautionary measure:

How to back up your iPhone, iPad, and iPod touch - Apple Support


To reset your iPad:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


After reseting the iPad, you can again test your SD Card reader.


If the problem hasn’t been resolved, your next step is to perform a full reset of your iPad. This reset will erase all data and settings - after which you can restore your data from your backup. To perform the full reset:

Settings > General > Transfer or Reset iPad > Erase All Content and Settings


This support page outlines restoring your iPad from your backup:

Restore all content to iPad from a backup - Apple Support


Should the problem remain unresolved, a factory restore is recommended. This process will install a fresh copy of iPadOS 16.4.1:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


After performing the factory restore, you should initially set-up the iPad without restoring from your backup - and test your SD Card reader. This step will test your iPad and SD Card reader in isolation. After performing the test, hopefully demonstrating successful access to the SD Card Reader, you can restore your date and settings from your backup.

3 replies
Question marked as Top-ranking reply

Apr 29, 2023 6:14 AM in response to sandycorgi

Having tested both my Lightning and USB-C SD Card readers, I’ve not been able to reproduce your issue. As such, the problem may be with your iPad.


As the problem occurred subsequent to the most recent iPadOS update, it might be reasonable to assume that you have a software issue - that might be resolved with full reset of iPad settings.


Before performing the reset, you would be well advised to ensure that you have a current iCloud or iTunes backup. While no data should be lost, having a current backup is a precautionary measure:

How to back up your iPhone, iPad, and iPod touch - Apple Support


To reset your iPad:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


After reseting the iPad, you can again test your SD Card reader.


If the problem hasn’t been resolved, your next step is to perform a full reset of your iPad. This reset will erase all data and settings - after which you can restore your data from your backup. To perform the full reset:

Settings > General > Transfer or Reset iPad > Erase All Content and Settings


This support page outlines restoring your iPad from your backup:

Restore all content to iPad from a backup - Apple Support


Should the problem remain unresolved, a factory restore is recommended. This process will install a fresh copy of iPadOS 16.4.1:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


After performing the factory restore, you should initially set-up the iPad without restoring from your backup - and test your SD Card reader. This step will test your iPad and SD Card reader in isolation. After performing the test, hopefully demonstrating successful access to the SD Card Reader, you can restore your date and settings from your backup.

Apr 29, 2023 5:23 AM in response to sandycorgi

Start here:

Connect external storage devices to iPad - Apple Support


Direct import of photos from your camera SD Card to your Photo library is possible - subject to a couple of caveats:

  • the SD Card must be correctly formatted as FAT, FAT32 or exFAT (FAT64)
  • stored photos are stored within the expected DCIM folder


Import photos using Apple camera adapters - Apple Support



If you are unable to use the direct photo import feature, you can still manually access and copy photos from the SD Card using the iPad’s built-in Files App. To do so, just open the Files App - and in the Sidebar you will see your SD Card in the list of Locations. If necessary, open the sidebar by tapping the sidebar icon at top-left of the Files App Window. Photos can be copied to the iPad Photo Library, or copied to a folder of your choice either on your iPad or elsewhere.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple SD card reader no longer functioning ( writing in April 2023)

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