Done button not working in App Store

I am trying to buy a game with my Apple credit however when I try to click ‘done’ it loads for a few seconds and then returns to normal without anything happening.


I have done everything, from adding more credit, updating my iOS, completely shutting off my phone and back on. But nothing is working, how do I buy the game?

iPhone XS

Posted on Apr 29, 2023 6:49 AM

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Posted on May 31, 2024 6:50 PM

I figured it out, u need to add a separate form of payment to your account (i.e. a credit card, debit card, etc.) I'm assuming its to ensure that in the case where you don't have enough funds it will charge the card. It's just a precaution for the app store, if you have enough apple funds it will never charge your card. It just needs to be on there.

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Question marked as Top-ranking reply

May 31, 2024 6:50 PM in response to Maddiegrace1

I figured it out, u need to add a separate form of payment to your account (i.e. a credit card, debit card, etc.) I'm assuming its to ensure that in the case where you don't have enough funds it will charge the card. It's just a precaution for the app store, if you have enough apple funds it will never charge your card. It just needs to be on there.

Apr 29, 2023 7:04 AM in response to Simran1304

You have enough Apple Account balance.


Start here, check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

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Done button not working in App Store

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