Location sharing & Text messages with one number failing

Recently my husband’s phone keeps dropping from my location sharing (Find My app). We share an account with 2 sons but it is only happening with his phone. I keep sharing my location ‘indefinitely’ only to later receive a message telling me I’ve stopped sharing (when I haven’t). I’ve noticed that this is effecting our texting. When I go to text him our previous string of texting is not there. It reappears when I start a new text. This occurs when I have stopped sharing my location (which occurs automatically). Today he texted me but it did not register on my phone, only my IPad. I shared my location again, rebooted my phone, and checked that he is not blocked but nothing is working. My outgoing texts show but not his incoming texts.

iPhone 11 Pro Max, iOS 16

Posted on Apr 29, 2023 7:38 AM

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Question marked as Top-ranking reply

Posted on Apr 30, 2023 4:57 PM

Hi kari9546,


We'll be glad to help you out with this further. To begin, you mention that you all share an account. If you are all using the same Apple ID account, this could potentially be causing the issues you're experiencing, as each person is meant to have their own account.


The steps outlined in How to create a new Apple ID - Apple Support will show how to create a separate Apple ID for each person.


Cheers.

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Question marked as Top-ranking reply

Apr 30, 2023 4:57 PM in response to kari9546

Hi kari9546,


We'll be glad to help you out with this further. To begin, you mention that you all share an account. If you are all using the same Apple ID account, this could potentially be causing the issues you're experiencing, as each person is meant to have their own account.


The steps outlined in How to create a new Apple ID - Apple Support will show how to create a separate Apple ID for each person.


Cheers.

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Location sharing & Text messages with one number failing

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