Payment Method - Card on File

I've suddenly received a couple of emails saying my credit card needs to be updated. When I go to my account the only option is to remove the card and add a new method. I cannot remove there card because I have a subscription attached to it.. The card is current and good. How do I contact someone the get this straightened out?

Posted on Apr 29, 2023 8:56 AM

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1 reply

Jeff Donald

Level 8

44,754 points

Apr 30, 2023 4:07 AM in response to shamrock55

Usually all you need to do is add the CVV — 3 digit security code and click update and you can use the same card.

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Payment Method - Card on File

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