Canon LIDE 300 not recognized on iMac running Ventura 13.1.1

I have owned a Canon LIDE 100 for many years. After installing the latest Ventura update on my iMac 2020 with an i9 processor, the 100 would lose connection after one scan. I'd have to unplug the scanner and restart to make another scan.


Yesterday I received a new LIDE scanner. I followed the installation directions repeatedly, disconnected the scanner, which is connected directly to my iMac with the provided cable and then with the cable from my LIDE 100. When attempting to use the IJ app, the computer cannot find the 300.


Is there an incompatibility with this OSX?

Posted on Apr 30, 2023 6:56 AM

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Posted on Apr 30, 2023 7:25 AM

According to Canon, they no longer provide drivers or scanning software for the LIDE 300 for macOS Monterey or later. They claim it is supported by Apple's built-in AirPrint, but AirPrint supports networked devices, and the LIDE 300 is connected via USB. Try Apple's Image Capture to see if it detects the LIDE 300.


If you place a value on your time, and get fed up wasting it trying to make this scanner work on Ventura, then the optional, paid (free trial) VueScan Professional supports this scanner without any vendor drivers. That independence may be far more value than the cost of the VueScan product.


In 2010, I had a Canon flatbed scanner without macOS driver support, and I purchased VueScan Professional then to solve that issue. I still use that scanner with my M2 Mac mini Pro using VueScan and a USB-C adapter for it. I have never paid for a VueScan upgrade since original purchase, and I receive no benefit from the VueScan vendor for mentioning their product here.

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Question marked as Top-ranking reply

Apr 30, 2023 7:25 AM in response to MelSnyder

According to Canon, they no longer provide drivers or scanning software for the LIDE 300 for macOS Monterey or later. They claim it is supported by Apple's built-in AirPrint, but AirPrint supports networked devices, and the LIDE 300 is connected via USB. Try Apple's Image Capture to see if it detects the LIDE 300.


If you place a value on your time, and get fed up wasting it trying to make this scanner work on Ventura, then the optional, paid (free trial) VueScan Professional supports this scanner without any vendor drivers. That independence may be far more value than the cost of the VueScan product.


In 2010, I had a Canon flatbed scanner without macOS driver support, and I purchased VueScan Professional then to solve that issue. I still use that scanner with my M2 Mac mini Pro using VueScan and a USB-C adapter for it. I have never paid for a VueScan upgrade since original purchase, and I receive no benefit from the VueScan vendor for mentioning their product here.

Jun 14, 2023 12:00 PM in response to fhackett

I am running Ventura 13.4 and had problems with Brother printer going off line. I called Apple support and they could not fix the problem. Brother was a waste of time. Here is what I did. I added a new printer using the IP address of the printer. After selecting add printer. Select the globe which is the middle icon in add printer. Type the IP address into Address. Protocol will show as AirPrint. Then name the printer. This solution has been working when I look at my printers and scanners settings I see two printers the Brother printer that is offline and the new printer idle. I named the new printer "Brother IP address printer".

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Canon LIDE 300 not recognized on iMac running Ventura 13.1.1

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