Sometimes my iPad 10 will not respond to a touch command
Sometimes my new iPad 10 will not respond to a touch command. I have restarted it several times, the screen is clean, and my hands are clean. Very frustrated with this iPad.
iPhone 11, iOS 16
Question marked as
Top-ranking reply
Given everything that you have already tried, a reset of iPad settings may help:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
This reset will only reset iPad settings; no data will be lost.
If the problem persists, you might be well advised to seek assistance directly from from Apple Support - and request a remote diagnostic test. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/gb/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):
Genius Bar Reservation and Apple Support Options - Apple