How to delete old EMAIL addresses showing up on keychain

Frustrating beyond measure that I can't simply delete old addresses coming up on keychain for password suggestions. Can someone help? I went through all kinds of steps online but the only email that shows up is my current and correct email. I can't get to the old ones to delete them.

iPhone 11 Pro Max, iOS 16

Posted on Apr 30, 2023 11:25 AM

Reply
Question marked as Top-ranking reply

Posted on May 2, 2023 1:16 PM

Hey Bemaseated,


We’d be happy to help out. If you’re noticing an old email address being suggested, search for the email in your Contacts app.


If you find a contact card for that email address or find that it’s associated with one of your contact cards, delete it and test things out further.


For more help, check out: Manage and delete contacts on your iPhone or iPad - Apple Support


If you’ve already completed this step, then please provide us with all the steps completed so we don’t have you repeat them.


We hope this helps out.


Take care!


4 replies
Question marked as Top-ranking reply

May 2, 2023 1:16 PM in response to Bemaseated

Hey Bemaseated,


We’d be happy to help out. If you’re noticing an old email address being suggested, search for the email in your Contacts app.


If you find a contact card for that email address or find that it’s associated with one of your contact cards, delete it and test things out further.


For more help, check out: Manage and delete contacts on your iPhone or iPad - Apple Support


If you’ve already completed this step, then please provide us with all the steps completed so we don’t have you repeat them.


We hope this helps out.


Take care!


May 2, 2023 4:09 PM in response to Bemaseated

Hey there Bemaseated,


We'd like to help by providing a link that not only shows how to access passwords/passkeys on your iPhone, but also how to delete the ones you no longer want saved: How to find saved passwords and passkeys on your iPhone


If the issue remains even after deleting it using the steps above, or if you don't see it when checking the ones that are listed, we recommend letting Apple Support know what's been tried as they'll be in the best position to assist further with this: Get Support


Cheers!

May 2, 2023 3:53 PM in response to UTBadger

Often the keychain displays old email addresses I don't use anymore when a password is required. It doesn't happen often. I don't have those emails in my contact list so I can't simply delete them (they don't show up or are listed anywhere I look). However, they only show up in the keychain as a suggestion. I have gone through several suggestions online on just how to get to the keychain so I can delete the old emails that pop up, but I just haven't found one yet that understands or addresses my dilemma. I have an iPhone 11 Max Pro. The old addresses I've had for quite a while.

May 2, 2023 4:42 PM in response to Bemaseated

Thanks so much for your prompt response and efforts: following recommendations for IOS 13 and earlier doesn’t match up. Here’s what I’m getting:




after tapping the only logical key I get this:



its a dead end no matter what steps I’ve tried, I can’t get to the keychain “emails”


again, I appreciate your help and I’ll contact Apples and see what happens. Keep fighting the good fight!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to delete old EMAIL addresses showing up on keychain

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.