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need iPhone 11 to restart not letting me turn it off frozen

My iPhone 11 is bugged it says unable to download garage band and every time I hit okay nothing happens just stay there. Try telling Siri to reset my phone but I'm unable to type my password to unlock it because the GarageBand won't disappear is there another way to turn off my iPhone because the sliding bar won't move either?

iPhone 11, iOS 16

Posted on Apr 30, 2023 8:18 PM

Reply
Question marked as Best reply

Posted on Apr 30, 2023 8:34 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

2 replies
Question marked as Best reply

Apr 30, 2023 8:34 PM in response to Dom-556

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Apr 30, 2023 8:37 PM in response to Dom-556

Dom-556 Said:

"My iPhone 11 is bugged it says unable to download garage band and every time I hit okay nothing happens just stay there. Try telling Siri to reset my phone but I'm unable to type my password to unlock it because the GarageBand won't disappear is there another way to turn off my iPhone because the sliding bar won't move either?"

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Troubleshooting a Frozen iPhone:


Try the Tips at these Apple Support Links:




need iPhone 11 to restart not letting me turn it off frozen

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