so how do I reset reset your security questions it takes me around in a loop asking security questions that i have never answered
[Re-Titled by Moderator]
Windows, Windows 10
What does: we don't have sufficient information to reset your security questions mean?
If you are seeing this 'Cannot Reset Apple ID Security Questions' message means that you didn't provide the correct details to prove who you are.
See this Apple article: If you forgot the answers to your Apple ID security questions
If you forgot the answers to your Apple ID security questions - Apple Support
👉Scroll to Reset your security questions
Reset your security questions
After you reset your security questions, you might want to set up two-factor authentication instead. It's the best way to keep your account secure, and you won't need to remember any security questions. You can set up two-factor authentication right from your iPhone, iPad, or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later.
If you answer your security questions incorrectly too many times in a row, you temporarily can't use your security questions. Try to reset your questions after the waiting period ends.
Click here for more support and assistance.
I forgot my security questions and I can’t reset I received an error
How do you do that mine i cant reset because of the securty questions and i delete the Email which Was link to the Account
They CHANGED them!!!
When i use "security questions" i use specific answers... NONE of them work here!
Does not work for me! Tried to login on IOS device, still asks me for the security questions.
Cannot turn on 2FA without answering them!!!
How??? You don't say how!!!
Tried everything, even trying to login from Apple hardware with IOS...
I have tried following Apple's recipe to reset my forgotten security questions, but I continue to run into a catch 22... iforgot insists that I answer at least 1 of the security questions (which are now in Chinese due to my account being hacked) before allowing me to reset my questions. Luckily, it's an old unused account, but I would dearly like to lock the hacker out.
If you’re unable to reset your Apple ID security questions because you’re stuck in a loop or receiving a "sufficient information" error, unfortunately, you can't reset the questions. Apple no longer supports resetting security questions for older accounts. Instead, you should enable two-factor authentication (2FA) for enhanced security.
For assistance, follow these steps:
1. Set up 2FA: Follow Apple's guide (https://support.apple.com/en-us/HT204915) to enable 2FA.
2. Contact Apple Support: If you still need help, contact Apple for direct assistance with your Apple ID security. You can reach them (https://support.apple.com/en-us/HT201232).
Yep THIS! I was blown away when the senior manager account specialist whatever whatever told me the only way to get access to my account was to answer the Security Questions. Only in my case, since Apple has the worst security measures in place, someone took over my account and changed the security questions. All the associate could do was keep telling me to answer the security questions. I love the subtle reminders of why I ditched Apple 10+ years ago. This not so subtle reminder I haven't loved.
Solved the problem!
Old Apple ID account created many years ago.
While I was able to reset the password, I couldn't get any further, as yes, it kept asking me security questions for which I just didn't know the answers.
I went to Apple Music, and in the account tab tried to sign in. Then (ta-da!!!!) the system prompted me if I want to turn on the 2-factor authorization for this account, I said yes, entered my phone number, got the code and since then everything works!
I've had this problem for at least 5 years - I've tried contacting Apple every year or two to see if someone can fix it and they never can. Someone had maliciously used my email address to create an account and so I had no idea what the security questions were...
The 2FA trick works!
I tried to log in from a windows computer first, and while it gave the 2FA option, that failed... but when I logged in from a mac it overrode the stupid security questions. Amazing.
Unable to Reset Apple ID Security Questions
