AirPods issue
Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise
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User profile for user:
bbesspete
User level:
Community Specialist
Hello amrmhamdy,
If you haven't already, try resetting your AirPods. A reset is a simple way to resolve a variety of issues. This support article from Apple walks you through the steps: How to reset your AirPods and AirPods Pro - Apple Support
- "Put your AirPods in their charging case, and close the lid.
- Wait 30 seconds.
- Open the lid of your charging case, and put your AirPods in your ears.
- Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
- If your AirPods appear there as connected, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
- If your AirPods don't appear there, continue to the next step.
- Put your AirPods in their charging case, and keep the lid open.
- Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."
Let us know if this improves ANC. You can also reach out to Apple Support directly here: Get Support
Take care.