iCloud backup on deleted app

I deleted a drawing app of Procreate to download a bigger file/game and then when I redownload it it erased all of the drawings I had on there. I did a backup on iCloud because the app is backed by iCloud, but nothing happened. What should I do.

Posted on May 1, 2023 3:41 PM

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1 reply

May 3, 2023 4:01 PM in response to Jay_ipad2004

Hello Jay_ipad2004,


Thank you for posting to Apple Support Communities.


We understand you're missing data that you believe was backed up in iCloud. If you created a backup before this data was missing, did you try to restore from that iCloud backup to see if the files were there?


Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the data was synced to iCloud, make sure that you've enabled iCloud sync for the app: Change which apps sync and store data with iCloud - Apple Support


If you're still having trouble, we recommend contacting the developer of the app: How to contact an app developer - Apple Support


We trust that helps.


Take care.

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iCloud backup on deleted app

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