Cellular data not working on my iPhone

hello it has been 3 days my cellular data not working please help me to fix it

thank you


[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 15

Posted on May 1, 2023 10:50 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 3, 2024 2:04 PM

Try using a different sim card, just for testing purposes (ask your friend or partner to use his/her sim card for a minute). Replace your sim with this one and restart your phone.


Additionally, this may also happen if you are in roaming, but it is switched off. If so, try Mobile Service > [Select your sim in the list] > Data roaming - should be ON.

68 replies

Jan 24, 2024 5:19 AM in response to logicpro7composer

My iPhone 12 won’t let me use data also. I am not going to purchase another phone all cause of an update that Apple had to do which was, in my opinion, unnecessary. Now I connect my phone to my works WiFi because I cannot even text properly or send out text without it. Not can I make calls and I have done a reset on my phone hoping it would work out but nothing is really working. I called my cellular company and they couldn’t help me. I am not purchasing a new phone if I don’t have too.

Mar 31, 2024 3:26 AM in response to Nishteman

I’ve been having the same issues with my phone going to SOS. I have an iPhone 13 ProMax and I have Verizon service. Does anyone else have Verizon? Just wondering if it is the carrier.


It was suggested that I get a new phone but I don’t feel like the hardware is the problem.


My daughter has the same phone but through TMobile and has not had this same issue. We both have done the IOS upgrades as well.

Apr 28, 2024 2:58 PM in response to Nishteman

A couple of weeks ago my Iphone 14 Pro Max stopped using mobile data. Fine on WIFI. I have reset network settings numerous times, now won't download photos from people in messenger or messages. I thought it was just my phone until I found this site. the phone is getting worse by the day. Apple need to seriously look at doing something about it seeing it was caused by there latest update!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cellular data not working on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.